• Pre-chapter quizzes to assess knowledge upfront and focus your study more efficiently
• Foundation topics sections that explain concepts and configurations, and link theory to practice
• Key topics sections calling attention to every figure, table, and list you must know
• Exam Preparation sections with additional chapter review features
• Final preparation chapter providing tools and a complete final study plan
• A customisable practice test library

• SIP/H.323 protocols, signaling, session establishment, and troubleshooting
• Cisco Unified Border Element (CUBE) call routing, dial planning, configuration, and troubleshooting
• Cisco Unified Communications Manager (CUCM) call control and dial planning, including IP Phone registration and call routing, SIP trunks, route patterns, and more
• CUCME IP Phone Registration, features, and SRST, including hunt groups, call queuing, time-of-day routing, conferencing, call park/pickup, mobility options, and global dial plan replication

The full text downloaded to your computer

With eBooks you can:

• search for key concepts, words and phrases
• make highlights and notes as you study
• share your notes with friends

eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps.

Upon purchase, you'll gain instant access to this eBook.

Time limit

The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Samples